There may be some obvious reasons why you may have the Cash app failed transaction issue. You may have it at any time. But, the thing that may frustrate you more about the failed transaction is the deduction of payment. So, here, in this blog, you will get to know how to get a Cash app refund against the failed transactions. Believe me, it’s very easy, and after going through this blog, you will say the same.
How You Can Get Cash App Refund?
You should know that it’s an automated process, however, and generally, you don’t need to do anything in such a case. Just wait for around 3 to 7 days, and you may get your amount back into your account. But, if you did not receive the money even after seven days, then, you must contact the customer support, and they will guide you on why you could get a refund. Sometimes, some technical issues may be the reason why you may have to face it. If they found any, they will fix them shortly.
See, how to contact the customer support to let them know that you have not received the payment.
- Visit the official website or the app of the Cash app.
- Do the login, and visit the profile page, after that.
- Now, you should visit the support page that you may find at the very bottom of the profile page.
- When you visit the support page, you may see various options there. There you may find an option “Failed transaction”. Click on it.
- It will open a page to you where you may see that you can get the refund automatically. At the bottom of the message, you may get the option to drop a message to the support team. Just drop the message.
- They will call you within a few hours.
- File the complaint to them, against your failed transaction, and also make them know that you have not received the amount yet.
- After that, they will check your transaction status from their side, and they try finding it out that why you did not receive the refund within the time.
- If they find any error on their side, they will fix it immediately.
Sometimes, it’s not the cash app, but it’s the bank that may be responsible for the delay in the payment. It should be noted that it’s not the seven days to get the refund back, but it’s the seven working days to get the refund back.
If the cash app support team says you that the amount is refunded from their side, then, your bank may responsible for the delay in the payment.